COVID19 Update
5/14/20 Update from Dr. Rachel:
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The COVID-19 global pandemic has had a serious and lasting impact on our community, and this practice. We are sad to announce that we have made the very difficult decision to consolidate our operations to just one location at our southwest valley office. This means that we will no longer be seeing patients at our northwest location as of July 1st. We are very sorry for what inconvenience this will cause to the many patients that we have been serving there for the past seven years, but it was a necessary step in order to continue our business with the many changes that we have had to implement. It is our sincere hope that those that have benefited from our care, will continue to support us and our business by driving a little farther to see us.
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We are open at the southwest location Monday through Thursday from 8am to 5pm. The procedures that we have rolled out over the past few weeks with our phased re-opening have worked very well, and we thank all of our patients for your cooperation and patience with us.
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We want to continue to emphasize that we still highly encourage all of our patients to continue to observe social distancing measures, including rescheduling elective medical procedures. Therefore, if you feel that you can wait to start or continue your acupuncture treatments, then please do so.
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How we are keeping everyone safe!
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Pre-appointment screenings
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Seeing fewer patients to allow for social distancing in our wait room
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We ask all patients to please wear your face mask when entering and exiting the office to protect our staff and other patients
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Requiring a card on file to make payments automatic upon check out
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No longer enforcing a 24 hr cancellation policy. If you don't feel well, please don't come in. Just give us a call to let us know.
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New patient consultations are being performed through our telemedicine platform or by phone rather than in person to limit face-to-face contact.
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Online scheduling for follow up appointments is now available and will be encouraged upon check-out to limit face time with staff
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Upon arriving, check-in will be done digitally and will not require you to sign in on a sign-in sheet
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Extensive disinfecting between each patient
